Insurance claims, no matter what type, are typically associated with uncertainty. Bringing clarity to the process, Epps Digital Forensics provides objective, credible and timely solutions that are often essential to the decisions made by all parties involved. We are most often engaged by insurance carriers and their adjusters to decipher complex technology issues in the claim. We work with their clients, the business owners, to first understand the technology claim. In doing so, facts and information are gathered and a rapport is established with business owners that facilitates amicable claim resolution.
We focus on resolving issues related to replacement hardware and software, data loss, recovery and reconstruction and providing recommendations for the business owner and insurance carrier to consider on ways recover from the loss. While coverage determinations are decisions made by the insurance company’s adjuster, Epps Digital Forensics provides claims professionals with the information needed to make coverage decisions.
Although our home base is in Scottsdale, Arizona, Epps Digital Forensics provides insurance claims consultation services across the entire country.