Computer systems and the data stored in them are crucial components of almost every business. When a loss event causes partial or total damage to computer systems there are many impacts to the business and the claim. The objective of both the insured and insurer is for the insured to restore operations as quickly and cost effectively as possible. Also, timely evaluation of the extent of computer and data loss and the cost of repair and/or replacement expedites the adjusting process. The fact is that even if the insured has a computer consultant, they may or may not have the technical expertise or capacity to evaluate the damage caused by the loss and to quickly set up a temporary system or implement a permanent restoration solution. In cases where the insured has a consultant, we work with their technology expert to restore the insured to their pre-loss state quickly and efficiently.
In many cases, the computer and network technology loss portions of a claim are overpaid. This is primarily due to the highly technical nature of the equipment and the processes, skills and personnel necessary to get the technology restored to its pre-loss working state. We can facilitate in providing the knowledge and claims management for the computer/network portion of any claim. We can also provide the insured with knowledgeable assistance in recovering from their loss and provide the adjuster with the assurance that the insured will be restored to their previous condition as required by coverage policies in a courteous, professional and timely manner.